Terms and Conditions

1. Operator Identification

The PNASTAPP platform (the "Platform", "we", "us", "our") is operated by PNASTAPP, an undertaking established in the Republic of Cyprus. In accordance with Articles 11 and 12 of Regulation (EU) 2022/2065 (the Digital Services Act, "DSA"), we provide the following information:

• Operator: PNASTAPP
• Registered office: Georgiou Griva Digeni 30, 2235 Latsia, Nicosia, Cyprus
• Contact email: [email protected]
• VAT number: pending registration
• DSA single point of contact (users and authorities): [email protected] — communications may be submitted in English or Greek
• Supervisory authority (data protection): Office of the Commissioner for Personal Data Protection of the Republic of Cyprus
• Digital Services Coordinator: the competent Digital Services Coordinator of the Republic of Cyprus

2. Acceptance of Terms

By accessing, browsing, registering for or otherwise using PNASTAPP, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy and our Cookie Policy. These instruments together form a binding agreement between you and PNASTAPP.

If you do not agree with any part of these Terms, you must immediately cease using the Platform and, where applicable, delete your account.

3. Eligibility and Minimum Age

3.1 Minimum age 16

You must be at least 16 years of age to create an account and use PNASTAPP. We have voluntarily set the minimum age at 16, which is stricter than the national thresholds applicable in Cyprus (14) and Greece (15) under Article 8 GDPR. This is a uniform, platform-wide rule and applies regardless of the user's country of residence.

If we become aware that an account has been created by a person under the minimum age, we will promptly suspend and delete the account in accordance with Article 17 GDPR.

3.2 Account registration

To access features requiring an account, you must register using:

• Google OAuth as the primary authentication mechanism;
• a valid email address (provided through OAuth);
• a unique nickname (3-17 characters, English letters a-z/A-Z, digits 0-9 and the symbols . _ -).

You agree to provide accurate, current and complete information and to keep your account details up to date. You are responsible for safeguarding your credentials and for all activity carried out under your account.

4. User Conduct and Acceptable Use

Zero tolerance for objectionable content and abusive users. By creating an account or signing in you agree to these Terms. PNASTAPP has a strict no-tolerance policy for objectionable, abusive, harassing, hateful or otherwise offensive content and behaviour. We review reports of objectionable content and abusive users and act on them within 24 hours — removing the offending content and suspending or permanently terminating the accounts of users responsible. You can report any post or comment from its ⋯ menu, and block any user from their profile at any time.

4.1 Acceptable use

You agree to use PNASTAPP in a lawful, respectful and responsible manner. You may:

• create and share posts (up to 3,000 characters) with images or videos;
• comment on posts and engage in discussions (up to 1,000 characters per comment);
• like, save and share content;
• follow other users and build your network;
• upload media to our six categories: Memes, Movies-Series, Sports, Social-Lifestyle, Animals-Pets and Technology-Gaming;
• tag other users in posts and comments using the @username syntax;
• customise your profile with a bio (100 characters maximum), a profile picture and a cover image.

4.2 Prohibited content (aligned with Article 14 DSA)

You agree NOT to upload, post, transmit or otherwise make available any content which:

• is illegal under Union law or the law of any Member State, including Cyprus and Greece;
• constitutes hate speech, incitement to violence, discrimination or hatred on the basis of race, ethnic origin, nationality, religion, disability, age, gender, sexual orientation or gender identity;
• constitutes child sexual abuse material (CSAM) or any form of sexual content involving minors — such content is reported immediately to the competent authorities;
• promotes, glorifies or facilitates terrorism, terrorist organisations or terrorist acts;
• incites self-harm, suicide, eating disorders or other harmful behaviour;
• constitutes harassment, cyberbullying, stalking, threats or intimidation;
• discloses personal data of another person without their consent ("doxxing");
• infringes intellectual-property rights, including copyright, trademark, design or trade-secret rights;
• impersonates any person, brand or entity, or falsely suggests affiliation or endorsement;
• constitutes spam, bulk unsolicited messaging, deceptive advertising, phishing, scams or fraud;
• is generated or distributed through unauthorised automation (bots, scrapers) or otherwise abuses the Platform's technical features;
• contains adult/NSFW imagery outside contexts expressly permitted by PNASTAPP;
• violates any applicable law or regulation, including consumer-protection, advertising or financial-services law.

4.3 Technical misuse

• Attempts to gain unauthorised access to any part of the Platform or connected systems;
• introduction of malware, viruses or harmful code;
• reverse engineering, decompilation or disassembly of the Platform;
• circumvention of content-moderation systems, rate limits or security measures.

5. Notice-and-Action Mechanism (Article 16 DSA)

Any individual or entity may notify us of content on the Platform which they consider to be illegal. In accordance with Article 16 DSA, we operate an easily accessible and user-friendly notice-and-action mechanism:

• In-app Report button: every post and comment features a "Report" action allowing you to submit a notice with a selected reason and optional free-text explanation;
• By email: notices may also be sent to [email protected].

A valid notice should contain:

• a sufficiently substantiated explanation of the reasons why you consider the content to be illegal;
• a clear indication of the exact electronic location of the content (URL or direct link);
• the name and email address of the notifier (save for content alleged to involve offences under Articles 3-7 of Directive 2011/93/EU, for which anonymity is permitted);
• a statement confirming the good-faith belief that the information and allegations are accurate and complete.

Notices submitted in line with the above are deemed to give rise to actual knowledge within the meaning of Article 6 DSA. We process notices in a timely, diligent, non-arbitrary and objective manner and confirm receipt without undue delay.

6. Statement of Reasons (Article 17 DSA)

Whenever we impose a restriction on content or on an account because the content is considered illegal or incompatible with these Terms, we will provide the affected user with a clear and specific statement of reasons. The statement will include, as applicable:

• the type of restriction imposed (removal, demotion, disabling access, suspension or termination of the account, restriction on monetisation, etc.);
• the facts and circumstances relied upon, including whether the decision was taken on the basis of a notice submitted under Section 5 or on our own-initiative review;
• where applicable, information on the use of automated means in reaching the decision;
• the legal or contractual ground relied upon, with references to the specific provision of these Terms or the applicable law;
• clear information about the possibilities for redress, including the internal complaint-handling system (Section 7), out-of-court dispute settlement (Section 8) and judicial remedies.

7. Internal Complaint-Handling System (Article 20 DSA)

You have the right to lodge a complaint against any of the following decisions taken by PNASTAPP:

• decisions to remove, disable access to or demote content that you provided;
• decisions to suspend or terminate your account;
• decisions to suspend, terminate or otherwise restrict your ability to monetise content (where applicable);
• decisions not to act upon a notice you submitted under Section 5.

Complaints may be filed free of charge by email to [email protected] for a period of six (6) months from the date of the contested decision. Complaints are examined in a timely, non-discriminatory, diligent and non-arbitrary manner; where a complaint contains sufficient grounds to consider that the original decision was incorrect, we will reverse that decision without undue delay. Decisions on complaints are not taken solely on the basis of automated means and are reviewed by a qualified natural person.

8. Out-of-Court Dispute Settlement (Article 21 DSA)

Users who are dissatisfied with the outcome of the internal complaint-handling system, or who do not wish to use it, have the right to select any out-of-court dispute settlement body certified in accordance with Article 21 DSA by the Digital Services Coordinator of a Member State, in order to resolve disputes relating to those decisions. This right is without prejudice to the user's right to initiate judicial proceedings before the competent courts.

PNASTAPP will engage in good faith with any such certified body. Decisions of out-of-court dispute settlement bodies are not binding on the parties, in line with Article 21(2) DSA.

9. Automated Content Moderation Disclosure

In the interest of transparency, we disclose the automated tools used to assist human moderators in the enforcement of these Terms:

• Sightengine is used to perform automated classification of uploaded images and videos, including the detection of nudity, sexual content, graphic violence and other unsafe-for-work categories. Images flagged above internal thresholds are either blocked automatically or queued for human review.
• Google Perspective API is used to score the toxicity, insult, threat and profanity levels of comments. Scores are used to surface comments for human review and to support the enforcement of Section 4.2.
• Local profanity filter — a server-side word-list filter is applied to nicknames, bios, posts and comments to block explicit profanity, slurs and harmful phrases prior to publication.

Automated tools may produce false positives or false negatives. You may always challenge a moderation outcome through the internal complaint-handling system (Section 7). Decisions with significant impact on users (account suspension or termination) are always reviewed by a human.

10. Account Suspension and Termination

10.1 Grounds

We may suspend or terminate your account in particular where:

• you breach these Terms in a serious or repeated manner;
• you upload content falling within the categories listed in Section 4.2;
• you engage in fraudulent, abusive, deceptive or illegal activity;
• we are required to do so by law, court order or a valid request from a competent authority.

10.2 Notice and proportionality

Restrictions will be imposed in a proportionate manner. Where circumstances allow, you will receive prior notice and an opportunity to remedy the issue. You will always receive a statement of reasons (Section 6) unless providing it would jeopardise the prevention, detection, investigation or prosecution of a criminal offence, or compromise public security.

10.3 Appeal

You may appeal any suspension or termination through the internal complaint-handling system (Section 7) within six (6) months and, thereafter, through an out-of-court dispute settlement body (Section 8) or the competent courts.

11. Account Deletion and Preservation of Authored Content

You may delete your account at any time through your profile settings or by contacting [email protected]. When your account is deleted:

• the user row is anonymised: full name is replaced with a generic "deleted user" placeholder, profile picture is replaced with a default avatar, bio, social links and contact information are removed, email is detached;
• posts, comments and other authored contributions remain visible on the Platform in their original form, attributed to the anonymised deleted-user placeholder.

This preservation of authored content is grounded in Article 17(3)(a) GDPR, which allows processing to continue where it is necessary for exercising the right of freedom of expression and information, and in the legitimate interest of other users in preserving the integrity of public conversation and context on the Platform. If you believe that a specific piece of your authored content should nevertheless be erased (for example, because it contains sensitive personal data or gives rise to a substantial harm), you may submit a targeted erasure request under Article 17 GDPR as explained in our Privacy Policy.

12. Intellectual Property

12.1 Platform rights

All rights in and to PNASTAPP, including the software, source code, design, text, graphics, logos, trademarks, user interface and the selection and arrangement thereof, belong to PNASTAPP or its licensors and are protected by copyright, trademark and other intellectual-property laws.

12.2 Licence granted by users

You retain all ownership rights in the content you submit to the Platform ("User Content"). By submitting User Content, you grant PNASTAPP a non-exclusive, worldwide, royalty-free, sublicensable and transferable licence to host, store, reproduce, adapt (for technical purposes such as resizing and transcoding), publicly display, publicly perform, distribute and otherwise communicate your User Content, solely for the purposes of operating, providing, promoting and improving the Platform.

This licence terminates when you delete the relevant content, save for a reasonable period during which the content may persist in backups and save where the content has been shared, saved or otherwise legitimately relied upon by other users.

12.3 Respect for third-party rights

You must only upload content for which you hold the necessary rights or which you are otherwise legally entitled to share. Notices of alleged infringement may be submitted through the mechanism described in Section 5. We will terminate, in appropriate circumstances, the accounts of users who are determined to be repeat infringers.

13. Disclaimers and Limitation of Liability

13.1 "As is" service

The Platform is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, except to the extent that such warranties cannot lawfully be excluded under applicable mandatory consumer-protection law. We do not warrant that the Platform will be uninterrupted, secure or error-free, nor that any defects will be corrected.

13.2 User-generated content

PNASTAPP does not endorse, support, represent or guarantee the completeness, truthfulness, accuracy or reliability of any User Content. You acknowledge that by using the Platform, you may be exposed to content that is offensive, inaccurate or otherwise inappropriate, and that PNASTAPP is not responsible for such content.

13.3 Limitation of liability

To the maximum extent permitted by applicable law, PNASTAPP and its affiliates, officers, employees and agents shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenues, data, use or goodwill. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any other liability which cannot lawfully be excluded or limited.

14. Governing Law and Jurisdiction

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the law of the Republic of Cyprus, without regard to its conflict-of-laws rules. Subject to any mandatory consumer-protection rules, the courts of Nicosia, Cyprus, shall have non-exclusive jurisdiction.

Greek consumers' carve-out: if you are a consumer habitually resident in Greece, you retain the protection afforded to you by the mandatory provisions of Greek consumer-protection law, and you may bring proceedings before the courts of your place of residence as permitted by Regulation (EU) 1215/2012 and Regulation (EC) 593/2008 (Rome I). Nothing in these Terms deprives you of that protection.

15. Changes to these Terms

We may update these Terms from time to time, in particular to reflect changes in applicable law, in our services or in our operational practices. Where changes are material, we will notify you at least 15 days in advance by email and/or by an in-app notice. Your continued use of the Platform after the entry into force of the updated Terms constitutes acceptance of those changes. If you do not agree with the updated Terms, you may delete your account before they take effect.

16. Language

These Terms are drawn up in English. A Greek translation is provided as a courtesy to Greek-speaking users. In the event of any discrepancy between the two language versions, the English version prevails. This does not affect the mandatory rights of consumers under Greek or Cypriot law, nor their right to receive essential pre-contractual information in a language they understand.

17. Severability and Entire Agreement

If any provision of these Terms is found to be invalid, illegal or unenforceable, such provision shall be modified to reflect the parties' intention as closely as possible, or severed if modification is not possible; all other provisions shall remain in full force and effect. These Terms, together with our Privacy Policy and our Cookie Policy, constitute the entire agreement between you and PNASTAPP regarding the use of the Platform and supersede all prior agreements.

18. Contact

For any question, complaint, notice or request relating to these Terms, please contact us: